Privacy Policy
Effective Date: July 24, 2025
Introduction
Welcome to CIPELLA TRAVELS INDIA PRIVATE LIMITED (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our websites (https://cipella.com/) or use our travel and tour services.
By accessing or using our websites or services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.
Business Registration
Cipella Travels India Private Limited is a company registered under the Companies Act, Government of India.
Registered Office: Shop 24, Vashwant Place, South Delhi, Chanakyapuri.
CIN (Corporate Identification Number): U52291JK2023PTC014520
Information We Collect
– Personal Identification Information: Name, email address, phone number, mailing address, and other contact details you provide when booking or making inquiries.
– Travel Details: Information about your travel preferences, itinerary, and booking history.
– Payment Information: When applicable, payment details required for processing bookings (handled securely).
– Technical Data: IP address, browser type, operating system, device information, and usage data collected via cookies or similar technologies.
How We Use Your Information
– Process your bookings and provide requested travel services.
– Communicate updates, confirmations, promotions, and other relevant information.
– Improve our websites, services, and customer experience.
– Comply with legal obligations and enforce our terms and policies.
Sharing Your Information
– Trusted third-party service providers who assist with bookings, payments, marketing, or customer support, under strict confidentiality agreements.
– Government or law enforcement agencies if required by law or to protect our legal rights.
Cookies and Tracking
Our websites use cookies and similar tracking technologies to enhance your browsing experience, analyze traffic, and tailor content. You may configure your browser to refuse or delete cookies, but some features may not work properly. We may also use tools like Google Analytics, Facebook Pixel, and others to measure performance and deliver relevant advertising.
Data Security
We adopt industry-standard measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Our systems are regularly reviewed for vulnerabilities.
Your Rights
– Access and correct your personal data held by us.
– Request deletion or restriction of your personal data under applicable laws.
– Withdraw consent where consent is the legal basis for processing.
– Opt out of marketing communications at any time.
Consent for Lead Forms
By submitting a lead form on our website or through our advertisements, you agree to the collection, storage, and use of your data as described in this Privacy Policy. We may contact you regarding travel services, offers, or updates.
Children’s Privacy
Our services are not intended for individuals under 18 years old. We do not knowingly collect personal information from children.
Data Retention
We retain personal data only as long as necessary for the purpose it was collected or as required by applicable laws.
Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in practices, legal requirements, or services. Updates will be posted on this page with the revised effective date.
Contact Information
CIPELLA TRAVELS INDIA PRIVATE LIMITED
Toll Free: 6005 508 908
Phone: +91 6005 508 908 | +91 6006 779 374
Delhi Office: Shop 24, Vashwant Place, South Delhi, Chanakyapuri
Srinagar Office: Honda Lane, Rajbagh, Srinagar – 190008, Jammu & Kashmir
Darjeeling Office: 46/3 Old Kutchery Road, Mall Road, Opposite Hotel Kalika, Darjeeling – 734101
Kochi Office: Vattekattu Road East, Kaloor Kadavandra Road, Kochi – 682017
Rishikesh Office: First Floor, Om Plaza (Opposite Madhuban Ashram), Kailash Gate, Rishikesh, Uttarakhand
Navi Mumbai Office: 44, Bhoomi Heights, Plot No 5 & 6, Sector 8, Kharghar, Navi Mumbai, Maharashtra – 410210
Websites: https://cipella.com/
Email: cipellatour@gmail.com